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Event Details

​Conflict is a normal part of working with customers, co-workers and suppliers and can be a healthy part of doing business. This workshop provides you with self awareness around how you handle conflict and greater awareness of how others handle conflict. It also equips you for those times when conflict is anything but healthy, giving you ways to avoid or manage difficult situations.

This interesting and fun workshop can help you be a better part of a more productive team.

Everything DiSC® Productive Conflict helps participants improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, Everything DiSC Productive Conflict provides participants with techniques to curb destructive behaviors and effectively respond to conflict situations. The program features an exploration of DiSC® in a conflict context, provides an opportunity for participants to explore their destructive conflict responses, and offers them a method for making more productive choices in their response to conflict.
Participant Take-Aways:

  • Appreciate how your style of handling conflict affects the people around you
  • Learn how to “catch” yourself when going down a destructive conflict path
  • Learn how to reframe a conflict situation and choose more productive behaviors
  • Build a common language in the organization around appropriate conflict behavior

Registration is required by May 10, 2019
Price $150. Includes facilitated workshop and Everything DiSC Productive Conflict Profile report. The 22-page Everything DiSC® Productive Conflict Profile provides an in-depth, highly personalized report that highlights techniques to improve self-awareness around conflict behaviors.

Pre-work requirements: Each attendee must complete a 15-minute online assessment no later than May 10, 2019. A link will be sent to each participant upon registration. Results will be covered at the workshop.

Participation suggestion: Individuals, whole teams or partial teams are encouraged to attend. It is not a requirement but those working together can find value in learning about each other.


About the Instructor:

Robin Eichert founded PeopleSense Consulting in 2001 with the mission to help employees and managers better understand each other for the best possible outcomes in the workplace. She combines 30 years of business management experience with a passion for making people successful in the workplace. She has held senior management roles in publishing, educational, high-tech, and manufacturing industries and understands the people issues that plague businesses. She writes a popular blog titled “Graceful Leadership” with leadership lessons inspired by her dog, Grace.
She holds a B.S. in Communications from Virginia Tech (1983) and a Masters of Organizational Management from University of Phoenix Online (2004). Robin believes in the importance of community service: she volunteers for the local humane society and serves on the Board of the Monadnock United Way. She has served on the Dartmouth-Hitchcock Assembly of Overseers, past Trustee of Monadnock Community Hospital in Peterborough, NH, and is a 2007 graduate of Leadership New Hampshire. She is also a member of New Hampshire Businesses for Social Responsibility and the Peterborough [NH] Chamber of Commerce.
She and her husband, Pete, share their home with their dog, Grace, and two cats, Oliver and Dodger, in southern New Hampshire.

Venue Information

25 Roxbury Street
Keene, NH 03431
(603) 352-5063
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Organizer Information

Hannah Grimes Center


25 Roxbury Street
Keene , NH 03431

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